Guest service representative

Full Time
  • October 31, 2023
  • Employment Information

    Edmonton, AB

    Languages
    English

    Education
    College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    or equivalent experience
    Experience
    1 year to less than 2 years

    Responsibilities
    Tasks
    Register arriving guests and assign rooms
    Process group arrivals and departures
    Take, cancel and change room reservations
    Provide information on hotel facilities and services
    Provide general information about points of interest in the area
    Investigate and resolve complaints and claims
    Process guests’ departures, calculate charges and receive payments
    Answer telephone and relay telephone calls and messages
    Assist clients/guests with special needs
    Provide customer service
    Additional information
    Transportation/travel information
    Public transportation is available
    Benefits
    Health benefits
    Dental plan
    Disability benefits
    Health care plan
    Paramedical services coverage
    Vision care benefits
    Financial benefits
    As per collective agreement

    #2317281

    This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis

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