Oakville, ON

Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years

Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
Android
Linux
Device drivers
Networking software
Networking hardware
Internet
Servers
Security software
Data analysis software
JavaScript
MS Office
Spreadsheet
Wireless networks
Additional information
Security and safety
Basic security clearance
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Tight deadlines
Repetitive tasks
Attention to detail
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Organized
Team player

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