Saint-Jérôme, QC

Languages
French

Education
No degree, certificate or diploma
Experience
Experience an asset

Work setting
Help desk
Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
Android
Networking hardware
Internet
Desktop applications
Communication software
MS Windows
SQL
Additional information
Security and safety
Confidential security clearance
Criminal record check
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Benefits
Health benefits
Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits
Financial benefits
Bonus
Long term benefits
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)
Other benefits
Free parking available
Learning/training paid by employer
On-site amenities
On-site recreation and activities
Team building opportunities
Parking available

#2327914