Front desk clerk, hotel

Full Time
  • October 31, 2023
  • Employment Information

    Vernon, BC

    Languages
    English

    Education
    Secondary (high) school graduation certificate
    Experience
    1 to less than 7 months

    Responsibilities
    Tasks
    Register arriving guests and assign rooms
    Process group arrivals and departures
    Take, cancel and change room reservations
    Provide information on hotel facilities and services
    Provide general information about points of interest in the area
    Investigate and resolve complaints and claims
    Process guests’ departures, calculate charges and receive payments
    Balance cash and complete balance sheets, cash reports and related forms
    Maintain an inventory of vacancies, reservations and room assignments
    Follow emergency and safety procedures
    Clerical duties (i.e. faxing, filing, photocopying)
    Answer telephone and relay telephone calls and messages
    Assist clients/guests with special needs
    Handle wake-up calls
    Provide customer service

    #2302323

    This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis.

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