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Dianna

Customer Service, Call Center

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CORE OBJECTIVES Seeking a challenging yet rewarding role within an organization where I can use my five years of experience at providing fast, accurate and empathetic support to a wide range of customers. PROFILE A Customer and Sales Representative with over five years’ experience. A result-oriented, resilient, and hardworking professional, with great attention to details and a knack for working creatively. Experienced working in a complex, fast-paced work environment. A team player and passionate about making a positive impact in the workplace. KEY COMPETENCIES ❖ Customer service ❖ Conflict management ❖ Analytical and critical thinking ❖ Relationship building ❖ Problem solving ❖ Excellent communication and interpersonal skills ❖ Microsoft Office ❖ Applied technology applications

KEY COMPETENCIES

❖ Customer service

❖ Conflict management

❖ Analytical and critical thinking ❖ Relationship building

❖ Problem solving

❖ Excellent communication and interpersonal skills

❖ Microsoft Office

❖ Applied technology applications

WORK EXPERIENCE AND ACCOMPLISHMENTS

- Customer Service and Sales Representative

- Call Center Representative and Customer Care

-Sales and Customer Care Representative